Thursday, March 12, 2020

How This Leader is Strengthening Inclusion at Her Company and Turning Her Career Vision Into Reality

How This Leader is Strengthening Inclusion at Her Company and Turning Her Career Vision Into Reality Dawn Frazier-Bohnert had a einbildung and sprung to action. As the first-ever global diversity inclusion officer at With the help of their women and allies employee resource group (one of six in a strong network of ERGs), the company expanded its parental leave benefits to 16 weeks for all parents. They also have strong gender and race and ethnicity collaboration initiatives. But Frazier-Bohnerts not stopping there. She says that while the insurance industry is perceived as slow to change, many aspects of it are changing all the time and shes up to the challenge.Liberty wins awards for Frazier-Bohnerts non-stop efforts. So, how does she make it all happen? We talked to the leader about her career path, how shes turning visions into a reality and how shes overcome the challenges that come with being the first in her role.How long have you been in your current role, and what were you doing previously?I have been at Liberty Mutual Insurance for over six years. Prior to joining Liberty, I was chief administrative officer and lebenspartner at weltumspannend Novations, a Korn/Ferry International Company. There, I developed their human capital strategy and led their post-merger company culture efforts. Before employment with in aller herren lnder Novations, I was at The Gillette Company as vice president, global diversity and inclusion, where I developed and led their Global Diversity Strategic Plan. I have also held HR leadership positions at Lotus/IBM, Fidelity Investments and Millennium Pharmaceuticals.Youre the first Global Diversity Inclusion Officer at Liberty Mutual. Describe what thats been like.Before I was hired, diversity and inclusion efforts were happening, but there wasnt an enterprise-wide strategy. I saw the need for a holistic DI strategy that would reach all areas of the business here in the U.S. and, eventually, globally. I was excited at the opp ortunity to set my own course and build a foundation in DI for the whole company. I also enjoyed the partnership of senior leaders who were committed to strengthening diversity and inclusion. With their support, we have been able to execute on a new vision for Liberty.Whats the biggest challenge you faced being the first Global Diversity Inclusion Officer at Liberty?Coming in and creating an effective diversity and inclusion strategy is a challenge at any company. I dont think its a secret that the insurance industry is perceived as generally conservative and slow to change. But, like other industries, insurance is experiencing shifting demographics and advances in technology with the rise in AI and machine learning. This created the motivation to want to change and quickly Our customers required it.But change doesnt happen overnight particularly for an industry thats regulated and traditionally risk averse. And Liberty is a hundred-year-old Fortune 100 insurance company with near ly 50,000 people in 30 countries I needed a plan that would further develop, lift and take DI across the organization. I had questions like how could a large, global company meet the different needs of a diverse customer base, while simultaneously strengthening the work environment so that all employees feel welcome? How could my team connect with employees in different locations who are at various stages of their DI journey?How has your company been particularly supportive and helped you overcome this challenge?I am fortunate to work with senior leaders who understand that for a DI strategy to be successful, change is required on both the individual and institutional levels. From the beginning, they were open to trying new approaches that required challenging the position quo.With their support, as well as the efforts of our Employee Resource Groups, weve been able to create new policies and programs that strengthen our companys work environment. For example, working with our benef its department, our women and allies ERG WELiberty succeeded in expanding our parental leave benefits to 16 weeks for all parents. That was exciting to seeWeve also had great interest from our senior leaders and others in our gender collaboration and Men as Allies initiative. We held a summit and invited 450 men and women to learn skills to work together more effectively. Were still building on the momentum we created from that event. We have more to do as we continue our gender collaboration work, and its been a good foundation for our race and ethnicity collaboration initiative.These efforts are paying off. For the past two years, we were named a Forbes Best Place to Work for Women and for Diversity and have consistently earned a 100 on the Human Rights Campaigns Corporate Equality Index. Our LGBTQ+ and allies ERG, PrideLiberty, has been a key partner in achieving that score.How is the sense of support youve felt reflective of Libertys overall culture?One of the reasons I knew I could take on this role is that Libertys culture is rooted in such strong values. For instance, we believe in putting people first by treating everyone with dignity and respect. We strive to be open and willing to look at things differently so that we can make the changes we want to see. I knew our DI work would align well with these values and bring them to life for all.What initially drew you to Liberty? Whats one of the most amazing things about your workplace that you didnt learn until working there?Before I joined the company, I didnt understand the insurance industry and didnt think it was very exciting As Ive gotten to learn the business, Ive been amazed at the many facets of the industry. We are working in the service of others, to protect them when the unexpected happens. There is a great deal of humanity and empathy required in fulfilling our promise to our customers. Its also exciting to see the innovations in technology over the last several years. The insurance industr y has dramatically changed over time and Liberty continues to evolve along with it.Whats the most memorable piece of career advice youve received?The advice given to me is also the advice I give others even in the face of a challenge, keep moving forward. Push yourself with the fear. You can seek out mini-safe harbors to stop and recharge and connect with others for support but definitely keep moving--Fairygodboss is proud to partner with Liberty Mutual.

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